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I have found banks like Revolut and TransferWise (they do now offer pure bank account), are far superior to the traditional guys.
- More efficient
- Cost less money
- Can often deal with non-residents
- Have fewer conflicts of interest than the traditional players.
There are drawbacks though. In this video on YouTube I spoke about some of the drawbacks associated with TransferWise even though they are great. Revolut has less restrictions than TransferWise, and so can be great for personal and even business banking.
Let's see though if the service level gets worse as they get bigger.